End of the Public Health Emergency and Continuous Coverage
New York State has laid out a timeline for resuming annual renewals for Public Health Insurance Coverage. The Medicaid eligibility reviews had been halted since the pandemic. Anyone in New York covered by Medicaid, Child Health Plus or the Essential Plan any time beginning March 2020 has stayed covered through continuous coverage until March 31, 2023.
Some New Yorkers with Medicaid began receiving renewal packets in March 2023, and everyone will receive them over the next year. The first date enrollees can lose coverage if they do not renew or if they no longer qualify is July 1, 2023. Every single person receiving Medicaid will be checked over the next 14 months to make sure they’re still eligible for the program that provides health care for people with low incomes or disabilities.
This is a health equity issue that could result in loss of health coverage access being concentrated in groups that already face more barriers & disparities. If people receiving Medicaid don’t respond over the coming months to renewal letters from the county or state, they could be cut off from coverage and might not discover their insurance has been canceled until they go to pick up a prescription and are turned away at a pharmacy counter.
Inclusive Alliance is developing resources with our partners to educate and inform the community about the renewal process. Keep this page bookmarked for updated resources and contact information.
End of Continuous Coverage Timeline
|Health Insurance End Date
|Period To Renew
|June 30, 2023
|May 16 - June 15
|July 31, 2023
|June 16 - July 15
|August 31, 2023
|July 16 - August 15
|September 30, 2023
|August 16 - September 15
|October 31, 2023
|September 16 - October 15
|November 30, 2023
|October 16 - November 15
|December 31, 2023*
|November 16 - December 15*
|January 31, 2024*
|December 16 - January 15*
|February 29, 2024
|January 16 - February 15
|March 31, 2024
|February 16- March 15
|April 30, 2024
|March 16 - April 15
|May 31, 2024
|April 16 - May 31
*Regular Open Enrollment periods for Qualified Health Plans.
Contact Information By County
Need help? Health Navigators are available to help individuals and families select a health plan, including Qualified Health Plans, the Essential Plan, Medicaid, and Child Health plus through the NY State of Health Official Health Plan Marketplace. This service is free, local, and confidential.
Cayuga CountyACR Health: 315-475-2430
Cortland CountyACR Health: 315-475-2430
Herkimer CountyACR Health: 315-475-2430
Madison CountyACR Health: 315-475-2430
Oneida CountyACR Health: 315-475-2430
Onondaga CountyACR Health: 315-475-2430
The Salvation Army Syracuse Area: (315) 479-1155
ACR Health: 315-475-2430
Oswego County Opportunities: (315) 342-0888
Frequently Asked Questions
FAQ's for those who currently have health insurance through New York State Medicaid, Child Health Plus or the Essential Plan
I haven’t had to renew Medicaid, Child Health Plus, or Essential Plan insurance for myself and/or my family members in a few years. Does that mean I no longer have to renew my insurance each year?
When will I need to start renewing Medicaid, Child Health Plus, or Essential Plan insurance for myself and/or my family members?
This depends on when your current insurance is set to end. Renewals will occur over the course of the year, the way they did before the federal law changed. That means not everyone will renew their insurance at the same time. For example, if your insurance is set to end in October, you will receive your notice in early September and you will need to act by the end of October. NY State of Health will notify you via email, text, and/or by mail when it is time to renew insurance for yourself and/or your family members. It is very important to pay close attention to all communications sent by NY State of Health through email, text, or the mail so your renewal goes smoothly and to avoid a loss of your insurance.
In the meantime, you should make sure your address, phone number and other contact information is up to date in your NY State of Health account, so you receive important notices. Log into your NY State of Health account, call 1-855-355-5777, or contact an enrollment assistor to check and update your information.
How will I know when it is time to renew Medicaid, Child Health Plus, or Essential Plan insurance for myself and/or my family members?
NY State of Health will send you a notice via email or mail when it is time to renew insurance for yourself and/or your family members. Be sure to confirm your NY State of Health account has your most up to date contact information so that you receive these renewal notices.
You can also sign up to receive text alerts from NY State of Health. These alerts will tell you when it's time to renew your insurance and other important information. To subscribe, text START to 1-866-988-0327.
What can I do to prepare for this change?
Make sure your address, phone number, and other contact information is up to date in your NY State of Health account. Log into your NY State of Health account, call 1-855-355-5777, or contact an enrollment assistor to check and update your information.
You can also sign up to receive text alerts from NY State of Health, so you don't miss important health insurance updates, including when it's time to renew your insurance. To subscribe, text START to 1-866-988-0327. Learn more at https://info.nystateofhealth.ny.gov/COVID-19-Changes.
Where can I find information about my enrollment end date?
You will receive your renewal notice before your enrollment end date. Your enrollment end date is the date your insurance will end if you do not follow the instructions on your renewal notice. You can find your enrollment end date in the following ways:
- Log into your NY State of Health account at nystateofhealth.ny.gov, then click the "Plans" tab at the top of the screen.
- Call the Customer Service Center at 1-855-355-5777.
- Contact your enrollment assistor. If you are not already working with an enrollment assistor, find one at https://info.nystateofhealth.ny.gov/findassistor.
What will happen if I do not renew Medicaid, Child Health Plus, or Essential Plan insurance for myself and/or my family members by the deadline I am given in my renewal notice from NY State of Health?
What if NY State of Health determines that I and/or my family members are no longer eligible for Medicaid, Child Health Plus, or the Essential Plan after processing my renewal and I lose my insurance?
Are there resources available in other languages?
- Español (Spanish)
- 中文 (Chinese Simplified)
- 繁體中文(Chinese Traditional)
- عربى (Arabic)
- Bেঙলি (Bengali)
- Français (French)
- Kreyòl Ayisyen (Haitian-Creole)
- Italiano (Italian)
- 한국어 (Korean)
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- ש (Yiddish)
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